SpaZilla Reviews

SpaZilla has an overall rating of 2.0 based on 25 reviews. Customer feedback on SpaZilla is mixed: SpaZilla reviewers highlight positive aspects like wide selection of products, competitive pricing, user-friendly website, excellent customer service, which strongly appeal to budget-conscious shoppers, online bargain hunters, eco-friendly consumers. However, SpaZilla is often criticized for its shipping delays, limited international shipping options, occasional stock issues, customer service response time.

2.0/5.0

25 reviews

5 Stars

0

4 Stars

6

3 Stars

2

2 Stars

1

1 Star

14

All SpaZilla Reviews (25)
TheresaHyde_70
May 11, 2026
"Not happy with it at all"
Yeah, I’m really, really disappointed with this. I gave it a try, but i wouldn’t use it again.
william_Reynolds98
May 07, 2026
"Almost Perfect, But That One Item Sent Me"
My order was mostly right, so I can’t be too mad, but one item was wrong and for a second I acted like my whole day had collapsed. Not a huge deal, just a little frustrating
mitchellmcbride2764
May 06, 2026
"Need actual install notes first"
I’d want to see someone’s real install experience before calling this a full review. If you share what happened during setup, what went smoothly, and what didn’t, I can help turn it into something useful. Right now there just isn’t enough detail to go on, and that part was weird.
FloydRodriguez
May 03, 2026
"Pretty fair pricing, honestly"
The prices seemed fair for what you’re getting. Definitely not the cheapest place out there, but at least I didn’t get hit with any weird extra charges, which some places love to do.
Julie_hagan93
May 01, 2026
"Pretty "good" range of stuff"
I was surprised by how many options they had. There was more to pick from than I expected, so it took me a little while to decide, but in a "good problem to have" kind of way.
TiffanyCurran_54
March 20, 2026
"Kind of regret ordering because support took so long"
I wish I’d thought twice before ordering. The customer service wasn’t terrible, but it was really slow. I waited longer than I expected for a reply and ended up having to follow up just to get an answer. It was frustrating enough that I’m not sure I’d order again.
OGLE
March 12, 2026
"Pretty easy site to use"
From what I saw, the website was simple to get around, and the pages I opened loaded just fine. I didn’t go through every single section, but I did have to look around for a minute to find one thing. Overall, it worked well for me.
williamkeeton7314
March 08, 2026
"Refund came through faster than expected"
I was pleasantly surprised by how quickly my refund showed up. The whole process was really smooth, and I didn’t run into any issues at all. Definitely a nice experience!
Rodney.diaz
February 24, 2026
"Not worth the cash"
I feel like I dropped way too much money on SpaZilla for what I actually got. The service was basic and kinda meh, which was a letdown. For the price, I really expected something better, but it just didn’t feel like good value at all. I probably could’ve found something cheaper that does the same job. Not super happy with it, tbh
Rose_siegel05
February 21, 2026
"Delivery was a little hit or miss"
My order did eventually show up, but it was about two days late. The tracking didn’t really update much either, so I was kind of left wondering what was going on. Not the worst experience, but a bit frustrating.
rebeccaobrien5234
February 06, 2026
"Holding up fine, but I’m not easy to impress"
I bought this from spazilla.com a few months ago, it’s held up better than I figured it would. I use it pretty much every day, so yeah, there are a few little marks now, but nothing has broken or started feeling cheap. I get annoyed fast when stuff wears out too soon, so it’s been nice not having to deal with that. It’s not perfect, but durability-wise, it’s been solid so far...
ann-Barnes
February 06, 2026
"Return process was more confusing than it should’ve been"
I ordered from SpaZilla and ended up needing to return the item. The whole process was frustrating because it wasn’t clear who was actually responsible for handling what. The return steps weren’t explained well, and when I reached out to support, it took a while to get a response. I did eventually get it sorted out, but it felt like more of a hassle than it needed to be...
alexander2001
February 06, 2026
"Always Out When I’m in a Hurry"
Every time I stop in, especially when I’m already feeling rushed, they never seem to have what I need in stock. It’s frustrating to make the trip and leave empty-handed
carl_Land03
February 06, 2026
"I ordered from spazilla.com because the product..."
I ordered from spazilla.com because the product page made everything seem straightforward. But when the item arrived, the size and fit were different, and a few of the listed features didn’t match either. Because of that, I ended up feeling like the description led me in the wrong direction.
I reached out to customer service, but they just told me to look at the listing again. I checked it again, and it still didn’t line up with what I received. So unless they update their product descriptions, I probably wouldn’t order from them again.
AULD
February 04, 2026
"Honestly kind of confused by the quality"
I’m really not sure what happened here, but this felt cheap right out of the package. I only used it for a few days before it broke, which was confusing because I expected it to last longer than that. Definitely not impressed.
julia2004
February 01, 2026
"Checkout was such a hassle"
I tried to place my order, but the checkout just wouldn’t go through. I kept thinking maybe it was something on my end, but after a few tries, it still didn’t work… frustrating, honestly
william1985
January 19, 2026
"Confusing messages the whole time"
i mean, I never really felt like they explained things clearly. A lot of the messages left me more confused than before, and I had to keep guessing what they actually meant...
CrystalEarle
January 15, 2026
"Box showed up looking rough"
My order from spazilla.com arrived looking like it had been through a lot. One side of the outer box was completely crushed, and there was tape all over it in a way that made me assume it had already been damaged and someone just patched it up instead of replacing the packaging.
The item inside wasn’t really secured either, just kind of loose with barely any padding. Maybe I’m reading into it, but the whole thing gave me the impression that not much care went into shipping it. For the price I paid, I expected it to show up in decent shape, so yeah, I was disappointed
David_catalan89
January 01, 2026
"Good tracking, but the wait was annoying"
The tracking updates were clear, which helped, but the package still showed up later than expected. I was getting frustrated waiting around for it, even though at least I knew where it was most of the time.
AVERY
December 26, 2025
"I tried to get help with..."
I tried to get help with a warranty issue and just kept getting passed around without anyone giving me a clear answer. It felt like there wasn’t a real person there actually trying to help.

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